Envac User Experience

Envac ReFlow enhances the user experience with real-time feedback and clear insights. Through a user-friendly digital interface, residents and tenants can follow system performance, get practical guidance on how to sort their waste, and easily report any issues. If an inlet is full or there is a technical problem, ReFlow enables users to flag it immediately, ensuring rapid follow-up and a smooth, reliable experience.

Envac ReFlow is a smart waste management application that optimises resource recovery, supports smart city planning and improves urban waste handling through data-driven automation. With a strong focus on user responsibility and behavioural change, Envac’s data-driven platform visualises waste flows and helps educate end users, strengthening engagement and commitment to a more sustainable future.

Envac offers customised end‑user surveys and detailed statistics that give our clients a clear picture of how their systems and areas are performing in everyday use. By combining quantitative data, such as fill levels, fractions, collection frequency and uptime, with qualitative feedback from residents, tenants and visitors, we can help you understand behaviour, satisfaction and improvement potential.

Results are presented in clear, graphic reports, making it easier to benchmark sites, prioritise investments and communicate the value of your Envac system to internal and external stakeholders.

Envac supports clients with tailored communication materials that make it easy for residents to understand and use our systems correctly. We develop clear, visually engaging information such as welcome packs, posters, leaflets, digital content and on-site signage, all adapted to local languages, regulations and target groups.

By explaining how sorting works, where inlets are located and why the system benefits the community, we help increase participation, improve sorting quality and reduce contamination. Our communications support can be integrated into both new roll-outs and existing areas, ensuring consistent, professional messaging from day one.